Terms of Service

Welcome to the BOLENE online store, managed by LOA GROUP SDN BHD, a registered company in Malaysia (“Company”). These Terms and Conditions (“Terms”) outline your use of the BOLENE online store (“Service”), covering the acquisition of products through the Service. Your access or use of the Service implies agreement with these Terms.

Use of Service

  1. User Accounts: To make purchases through the Service, registration for a user account may be necessary. Please provide accurate details during registration and keep your account information updated. Maintaining the confidentiality of your account login information is your responsibility.
  2. Prohibited Activities: Use the Service strictly for legal purposes. Prohibited activities encompass violating applicable laws, engaging in fraudulent behavior, disrupting the Service, attempting to bypass security measures, and excessive use of automated systems to access the Service.

Returns and Refunds

Refer to our Returns and Refund Policy.

Intellectual Property

Ownership: The Service and its content are owned by the Company or its licensors and are protected.

Liability

  1. Disclaimer of Warranties: The Service and products are provided “as is” and “as available.” We disclaim all warranties, express or implied.
  2. Limitation of Liability: We are not liable for direct, indirect, incidental, special, or consequential damages. Our total liability is limited to the amount paid for the purchased products.
  3. Use of Products: We are not liable for adverse reactions resulting from product use. Customers are responsible for checking ingredients and following product instructions.
  4. Indemnification: You agree to indemnify us from any claims arising from your use of the Service.
  5. Force Majeure: We are not liable for failure to perform due to events beyond our control.
  6. Applicable Law: This section is governed by the laws of the jurisdiction where the Company is registered.